Home Service Company Improved their Online Reputation and Increased Revenue by 38%

Details

Home Services is a local home service company that offers a range of services including window cleaning, window tinting, pressure washing, gutter cleaning, and more. Despite their high-quality services, the company struggled to attract new customers due to a lack of positive online reviews.

They recognized the importance of building a strong online reputation and reached out to our marketing agency for help with review generation and reputation management.

Company Information

Home Services is a family-owned business with over 10 years of experience in the home service industry.

They pride themselves on their attention to detail and customer satisfaction.

Target Audience

Homeowners in the local area

Individuals searching for home services online

Previous customers of Home Services

Timing and Budget Considerations

Develop a strategy for generating new reviews from past customers

Monitor and respond to all reviews, both positive and negative, to improve customer satisfaction and address any issues

Create and publish valuable content on the Home Services website and social media platforms to improve brand awareness and engage with the target audience

Timing and Budget Considerations

Review generation and reputation management are ongoing efforts and require regular attention

The budget will depend on the specific needs of Home Services, such as the number of reviews they want to generate and the level of monitoring they require

Goals

1

Increase the number of positive reviews for Home Services

2

Improve the overall rating of Home Services on review websites

3

Increase revenue by attracting new customers through improved online reputation

Results Achieved with Metrics

0 %
Positive Reviews
0 +
Google Reviews
0 +
Facebook Reviews

Potential Strategies to Increase Effectiveness

Offer incentives to customers who leave reviews, such as discounts on future services

Utilize email and SMS marketing to encourage customers to leave reviews

Partner with local businesses and organizations to cross-promote and increase brand awareness

Takeaway

At our marketing agency, we understand the importance of a positive online reputation for local businesses like Home Services. By devising a customized review generation and reputation management campaign, we were able to help Home Services improve their online presence, attract new customers, and increase revenue.

If you're a home service company struggling with negative reviews or a lack of online presence, contact us today to learn how we can help you achieve your business goals.

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